My engine light suddenly went on and after inquiring in a few places in Dallas, I decided to go with Machado's, and here's why: There is a real human being who answers the phone. His name is Rich, and when I asked him if I could bring my own part, he responded that they don't do that and explained the liabilities he has incurred when customers bring their own parts. He was honest and forthright and I knew that if I brought my car to him he would fix it correctly after listening to him talk. It's old school to have a real human being in their business answer the phone and it is rare, but I was grateful, and now my car runs great and I am not worried about driving it. Five stars. I'd go there for service anytime.