5

My engine light suddenly went on and after inquiring in a few places in Dallas, I decided to go with Machado's, and here's why: There is a real human being who answers the phone. His name is Rich, and when I asked him if I could bring my own part, he responded that they don't do that and explained the liabilities he has incurred when customers bring their own parts. He was honest and forthright and I knew that if I brought my car to him he would fix it correctly after listening to him talk. It's old school to have a real human being in their business answer the phone and it is rare, but I was grateful, and now my car runs great and I am not worried about driving it. Five stars. I'd go there for service anytime.

5

Great work and great service at reasonable prices. Highly recommend!

5

Rich and his team are always honest, straight forward and professional. I appreciate that he is able to stay open during the pandemic and I was able to get some much needed service to my vehicle while it is not in use every day. Thank you Rich!

5

Very professional, fast, clean facility, friendly staff, and very reasonable prices!

5

Always professional and the repairs are always done right the first time.

5

Get To Machado's, And Get There Quickly! ! ! Literally, we were referred to Rich's due to a fuel pump accident. Rich's replacement of the fuel pump was prompt, clean, and flawless. Even his entire operation is clean & expedient. This all was important to me because I am very meticulous about Marcia's car. Here recently, when it came to repairs of the radiator and to the power-steering system. There are 3 factors that caused me to determine that I Am/We Are indefinite clients. 1) Value- the price paid was less than the initial quoted price. 2) Professionalism- he even answers the phone in a professional way. 3) Quality- his repairs seemed even better than when the car first came off the assembly line. P.S. Drive, Push, Tow, Pull, or Drag It...I don't care how you get it there, just get to Machado's ASA You Can!!!

5

Always reliable. Always professional.

5

Fast and reliable car service

5

How do you trust someone when you have no idea what they’re talking about? Talk to Machado’s Auto Repair! Excellent experience! Took our Lexus in to have the engine checked (it was making a weird noise). Machado’s diagnosed the problem and fixed it quickly; same day in fact. Throughout the process the communication was excellent. Got an exact quote and clear expectations of when the car would be ready (it was actually ready earlier than expected). Saw a video of what was wrong and looked at the faulty part after it was replaced. Most importantly the weird noise was gone! Machado’s has my repair business going forward for all 4 personal cars and 5 business vehicles.

5

I drive from little elm to get my car serviced at Machado auto care. I know my car will be serviced properly and not be over charged for stuff I really don’t need .

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